This is an example incident

2026-04-08T11:27:27Z

Apr 8, 11:27 UTC
Resolved - Empathize with those affected and let them know everything is operating as normal.

Apr 8, 11:17 UTC
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.

Apr 8, 11:23 UTC
Identified - As you continue to work through the incident, update your customers frequently.

Apr 8, 11:53 UTC
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.